Exit Ticket

We've all been in meetings where some attendees lack energy and appear as though they wish they were elsewhere. These individuals can dampen the overall mood and reduce the meeting's productivity. It is true that one bad apple can spoil the whole bunch.
To better understand the perspectives of both engaged and unengaged participants, consider ending the meeting with an “exit ticket.” I learned this technique from Mike Hanas and have successfully implemented it.
The exit ticket works like this: after the meeting, no one can leave until they have answered a series of questions in writing. These questions should cover both the overall process and specific details of the meeting.
Some potential questions include:
What did you find engaging about the meeting?
If you were running the meeting, what would you have done differently?
What did you consider saying during the meeting but chose not to?
Why did you refrain from contributing?
What was the most important achievement of the meeting?
What should have been achieved at the meeting but wasn't?
Once everyone has completed the exit ticket, the meeting leader should review each response and incorporate relevant feedback into the next meeting.
Initially, it might be helpful to discuss the responses with the entire group. These conversations can lead to more engaging and productive meetings in the future.
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